Safety Tip
Before making repairs, pull the plug from the receptacle. Turn off the hot water valve under the sink before working on the water inlet valve or disconnecting the hot water hose.
Please Note
Every home, home appliance and system is different as are the problems that can affect them. Accordingly, the tips referenced here are meant only as suggestions to be considered for the listed problems. Appliance Express can not be responsible for any damages arising from any actions or inactions taken pursuant to tips provided herein.


Water Inlet Valve

Pump Motor Kit
Dishwasher Troubleshooting

Your dishwasher has many parts that can become clogged, jammed or blocked. So it's a good idea to know how to avoid trouble with this vital kitchen appliance. Here are some maintenance and repair tips.

Dishwasher Facts
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Water temperatures around 140 to 160 degrees F is basic to good for the dishwasher.
Some dishwashers are equipped with an air gap to prevent wastewater from backing up into the washer. The air gap must be cleaned regularly by removing the cap and cover and using a wire.
A dishwasher without an air gap has a high loop in the drain hose. Make sure the drain hose is not kinked, and clear any obstructions from it with a wire when.
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Problem Potential Solutions
Dishwasher won't run.
Make sure the door is completely closed and locked.
Check the settings of both the timer and selector buttons.
Check your fuse box/circuit breaker.
Check your door switch for damage.
The wall switch is in the off position.
Your dishes aren't getting clean.
The water may not be getting hot enough. Check the water temperature from the tap. It should be between 140 and 150 degrees F. Check the water heater's setting.
Be sure to clean and rinse all dishes before loading.
Make sure your dishes are stacked correctly and not obstructing any moving parts.
Start with a fresh container of detergent. Your detergent could be too old.
Check to make sure your detergent dispenser is opening. Remove hardened detergent or mineral deposits from the cup. Be sure the lid is not blocked and check the dispenser solenoid.
The machine's spray arms may be blocked. Make sure nothing is obstructing them.
The dishwasher tub isn't filling.
The water inlet valve or solenoid may be broken.
Your water filter could be clogged. If you have a filter clean it.
The overflow switch could be malfunctioning. The unit will not fill if it's stuck up in the full position.
The timer may be defective and need to be replaced.
The water won't stop running.
The inlet valve could be stuck. Try to shut it.
The timer could be broken.
The overflow switch could be stuck. If it is frozen on the EMPTY position, the water will continue to run.
The dishwasher won't drain.
Checked for a clogged drain hose. Disconnect it and blow through it to be sure it's clear.
The pump motor may be defective and need to be replaced.
Your timer may be broken. Replace it.
The dishes aren't drying.
Mineral deposits could be accumulating on the heating element. Distilled white vinegar in the jet dry receptacle and clean the entire dishwasher.
Check the electrical connections around the heating element.
The heating element may be burnt out and need to be replaced.
Your timer may be broken and will need to be replaced.
Dishwasher is leaking.
Check the door seal for damage. Replace the seal if necessary.
Overflow switch could be defective. Check the switch for damage.
Check the door hinges. Replace them if they are not working properly.
Make sure your machine's heating element's nuts are not loose. Tighten the nuts that attach the element to the tub.
Check for loose hose clamps. Tighten any loose clamps.
The dishwasher is making a lot of noise.
Make sure the spray arm is not hitting the dishes. Reload the washer and make sure the arm is clear.
A knocking sound while the unit fills, could mean a damaged water inlet valve. It will need to be replaced.
There may not be enough water in the tub. Don't use other faucets while the dishwasher fills.

Call Appliance Express (612) 378-5500 to schedule a service call.

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