Safety Tip
Before doing any work, especially electrical, unplug your dryer. If you own a gas dryer, turn off the gas supply at either the dryer's shutoff valve or the home's main shutoff valve. Should you smell gas, get out of the house immediately. Do not use your phone or turn on any switches. Call your gas company from a neighbor's home.
Please Note
Every home, home appliance and system is different as are the problems that can affect them. Accordingly, the tips referenced here are meant only as suggestions to be considered for the listed problems. Appliance Express can not be responsible for any damages arising from any actions or inactions taken pursuant to tips provided herein.


Dryer Thermostat

Gas Dryer - Ignitor

Dryer Motor

Heat Element

Thermal Fuse

Coil Kit

Drive Belt and Rollers
Clothes Dryer Troubleshooting

Whether you have a gas dryer or an electric dryer there are many things that can go wrong with your unit. The following are some tips to keep your dryer working at full capacity.

Dryer Fundamentals
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First check the simplest solutions. Is it plugged in? Do you have a defective cord? Has the unit's fuse blown or has the circuit breaker tripped?
Clean the lint trap. Use a vacuum or a piece of wire to remove any lint from the exhaust duct.
If the load seems too wet to begin with, put it through your washer's spin cycle one more time.
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Problem Potential Solutions
Dryer turns on but drum doesn't spin.
The start switch, door switch, or timer could be broken. Part or parts will need to be replaced.
The drum's belt could be loose or broken. Tighten or replace belt.
The idler pulley or spring could need to be replaced.
The support roller, centrifugal switch, or motor could need to be replaced.
The drum is rotating but the dryer is not heating.
The temperature control or timer parts could not be working properly and need to be replaced.
The over heat protector could be malfunctioning and need to be replaced.
Electric dryers: Don't forget the basics. Check fuse or circuit breaker.
Electric dryers: heating element could be defective. Replace heating element.
Gas dryers: Your pilot light could be out. Relight or replace the flame switch.
Gas dryers: The electric pilot could be broken. Replace the pilot
Gas dryers: The air-gas ratio could be wrong. Adjustment needs to be made on the shutter of burner.
Your clothes aren't getting dry.
Clean lint trap or exhaust duct with wire or vacuum.
The door seal could be a worn and need to be replaced.
The air-gas ratio could be off. Adjust shutter on burner.
The dryer is making a lot of noise.
The drum belt could be a worn and need to be replaced.
The idler pulley or support roller could be worn.
The blower could be loose. Tighten setscrew holding blower to shaft.
The motor bearings could be worn and needing replacement.
You can't turn the dryer on.
The dryer door could be ajar. Open and close the door again.
Is power even reaching the outlet. Check the fuse box.
The motor's wiring could be loose and need to be tightened. Unplug unit before working on wiring!
There could be a damaged door switch, centrifugal switch or bad wiring between the outlet and terminal block?
It could be a defective timer or motor, either of which would need to be replaced.
The motor is running but the drum isn't rotating.
Open the unit and look for any obstruction blocking the drum.
The drive belt could be broken and need to be replaced.
The idler wheel assembly or work support wheel could be broken. Replacement is necessary.
The drum turns but clothes are not drying
Unclog lint trap or exhaust vent.
The safety thermostat could be defective and need to be replaced.
The heating element could be broken. Replace heating element.
The timer could be worn. Replace the timer.
It takes too long to dry a load.
The lint trap or exhaust vent could be clogged. Clean the trap and vent.
It could be that the dryer is overloaded or that clothes are too wet. Reduce the load and try again.
A fan could be loose. Check fan and tighten if necessary.
The door gasket could be damaged. Check the gasket and replace if necessary.
The dryer doesn't stop drying at the end of a cycle.
You could have a defective timer that needs to be replaced.
Your dampness sensor could be malfunctioning.

Call Appliance Express (612) 378-5500 to schedule a service call.

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